Product Warranty
Product quality assurance and warranty regulations
Potent Booster (hereinafter "product") is manufactured by Tros Technology Co. Ltd, Shenzhen, China (hereinafter "manufacturer") with high quality materials and subjected to rigorous testing in order to ensure the product's quality and reliability. Xtros Autotech (formerly known as JAK SPECIALTY AUTO) (hereinafter "company") is hereby appointed by the manufacturer to sell and service the product in Malaysia.
In the rare circumstance that the product fails to work or is defective, the company pledge to honour the warranty subject to the following conditions:
1. Warranty Period & After Sale Service
(a) The product carries a 1 + 2 years limited warranty from the date of purchase.
(b) Should the product be defective within 15 days from the date of purchase, the customer can choose either to replace or repair the product.
(c) Should the product be defective after the first 15 days but within a year from the date of purchase, the company will diagnose the product and repair the product without cost to the customer. In the event the product cannot be repaired, a replacement unit will be provided.
(d) Should the product be defective after the first year but within three (3) years from the date of purchase, the company will diagnose the product and perform the necessary repair without labour and material cost to the customer. However, the customer will have to bear the necessary shipping charges to and from the manufacturer.
2. Warranty Claim
Any warranty claim will only be recognised if the followings are observed :
(a) Ensure that the warranty card is duly completed and stamped by the authorised dealer/agent.
(b) Provide proof of purchase by way of the authorised dealer/agent's sales invoice.
3. Void of Warranty
The following reasons will void the product's warranty:
(a) Damage caused by misuse, accident, water and/or human negligence.
(b) Act of God
(c) Unauthorised repair and tampering.
(d) Defaced and/or illegible serial numbers.
(e) Beyond the validity period of the warranty.
Normal wear and tear during the duration of use does not constitute defect and thus not covered under the warranty.
PRODUCT DISCLAIMER
"Although the information and recommendations set forth herein (hereinafter "Information") are presented in good faith and believed to be correct as of the date hereof, Xtros Autotech (formerly known as JAK SPECIALTY AUTO) makes no representations as to the completeness or accuracy thereof. Information is supplied upon the condition that the persons receiving same will make their own determination as to its suitability for their purposes prior to use. In no event will Xtros Autotech (formerly known as JAK SPECIALTY AUTO) be responsible for damages of any nature whatsoever resulting from the use of or reliance upon Information.
NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, THAT THE PRODUCTS TO WHICH THE INFORMATION REFERS MAY BE USED WITHOUT INFRINGING THE INTELLECTUAL PROPERTY RIGHTS OF OTHERS, OR OF ANY OTHER NATURE ARE MADE HEREUNDER WITH RESPECT TO INFORMATION OR THE PRODUCT TO WHICH INFORMATION REFERS. IN NO CASE SHALL THE INFORMATION BE CONSIDERED A PART OF OUR TERMS AND CONDITIONS OF SALE."
Potent Booster (hereinafter "product") is manufactured by Tros Technology Co. Ltd, Shenzhen, China (hereinafter "manufacturer") with high quality materials and subjected to rigorous testing in order to ensure the product's quality and reliability. Xtros Autotech (formerly known as JAK SPECIALTY AUTO) (hereinafter "company") is hereby appointed by the manufacturer to sell and service the product in Malaysia.
In the rare circumstance that the product fails to work or is defective, the company pledge to honour the warranty subject to the following conditions:
1. Warranty Period & After Sale Service
(a) The product carries a 1 + 2 years limited warranty from the date of purchase.
(b) Should the product be defective within 15 days from the date of purchase, the customer can choose either to replace or repair the product.
(c) Should the product be defective after the first 15 days but within a year from the date of purchase, the company will diagnose the product and repair the product without cost to the customer. In the event the product cannot be repaired, a replacement unit will be provided.
(d) Should the product be defective after the first year but within three (3) years from the date of purchase, the company will diagnose the product and perform the necessary repair without labour and material cost to the customer. However, the customer will have to bear the necessary shipping charges to and from the manufacturer.
2. Warranty Claim
Any warranty claim will only be recognised if the followings are observed :
(a) Ensure that the warranty card is duly completed and stamped by the authorised dealer/agent.
(b) Provide proof of purchase by way of the authorised dealer/agent's sales invoice.
3. Void of Warranty
The following reasons will void the product's warranty:
(a) Damage caused by misuse, accident, water and/or human negligence.
(b) Act of God
(c) Unauthorised repair and tampering.
(d) Defaced and/or illegible serial numbers.
(e) Beyond the validity period of the warranty.
Normal wear and tear during the duration of use does not constitute defect and thus not covered under the warranty.
PRODUCT DISCLAIMER
"Although the information and recommendations set forth herein (hereinafter "Information") are presented in good faith and believed to be correct as of the date hereof, Xtros Autotech (formerly known as JAK SPECIALTY AUTO) makes no representations as to the completeness or accuracy thereof. Information is supplied upon the condition that the persons receiving same will make their own determination as to its suitability for their purposes prior to use. In no event will Xtros Autotech (formerly known as JAK SPECIALTY AUTO) be responsible for damages of any nature whatsoever resulting from the use of or reliance upon Information.
NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, THAT THE PRODUCTS TO WHICH THE INFORMATION REFERS MAY BE USED WITHOUT INFRINGING THE INTELLECTUAL PROPERTY RIGHTS OF OTHERS, OR OF ANY OTHER NATURE ARE MADE HEREUNDER WITH RESPECT TO INFORMATION OR THE PRODUCT TO WHICH INFORMATION REFERS. IN NO CASE SHALL THE INFORMATION BE CONSIDERED A PART OF OUR TERMS AND CONDITIONS OF SALE."
